it-integrator

Fusion

About us

Fusion is an IT-integrator that consolidates all business processes and systems on a single platform

Since 2008

Active in the market since

500+

Successful projects

Partner

Bitrix24 Gold Partner and Terrasoft Certified Partner

Top rankings

Top of the 1C-Bitrix rankings for large-scale corporate portal implementation

We introduce Bitrix24 and Terrasoft-powered solutions, such as:

● Intranet portals;
● Corporate social networks;
● CRMs;
● Project workflow automation. 

You enjoy:

● Best quality/price offer;
● 6 months warranty on delivered projects;
● Technical support and advisory services;
● Product training. 

We guarantee the quality of our work:

● Corporate portals are implemented based on the quality management system certified according to ISO 9001:2015;
● As part of the Project Quality Assurance programme, all completed projects undergo a vendor check;
● Each developer and specialist in our team has a certified knowledge of the products that we implement. 

Services

Business Process Analysis

If you’re into automating the processes and increasing your Company’s profit, and looking for a way to jump-start it, you’ve come to the right place.
We will analyse the market, business processes and objectives of your Company, identify feasible growth points and then we will:
● pick the optimal system for your needs;
● offer best automation solutions;
● advise on quickly and efficient methods to transfer your business to the platform.

Software Customisation

Modern products feature lots of built-in functionality. In 80% instances there is no need to develop the system any further – the platform in its standard configuration can be adjusted for the business demands based on the analysis of the company’s activities. We are keen to help you with this – the implementation will take less time and keep your expenses low.

Software Integration

Integrated products require support and further enhancement. We will ensure that your system evolves, and its functionality is being upgraded. Our work is guided by SLA, which guarantees the highest quality of our offering.

Support & SLA

Nam et nulla rutrum, dignissim eros quis, dictum eros. In ullamcorper molestie neque, ac faucibus felis efficitur sed. Nam et tristique nisi. Cras iaculis venenatis libero. Suspendisse fermentum, ipsum ac facilisis elementu.

Development

In case you lack unique features in the platform’s standard functionality, we are ready to bring it to another level. More than half of our clients ask for individual modules to ensure high accuracy of their technological solutions.


Cloud and boxed versions

Bitrix24

Cloud and boxed versions

Creatio (BPM)


Creatio (bpm'online)

Technologies for easy, quick and flexible configuration of any business processes

Advantages:
● Intelligent technologies that can do the users’ work;
● Out-of-the-box automation solutions for the business needs;
● Low-code custom tools for the system setup and configuration. 

Based on your needs, we will develop full-fledged add-ons and connectors to different systems that can be quickly installed and brought into play. Their user-friendly interface and intelligent technologies are key facilitators that help your employees quickly embrace the system.

Sales CREATIO (bpm'online)

A CRM-system for the advanced management of all types of sales from one-off short-term orders to continuous long-term corporate transactions . Offers out-of-the-box processes to manage the entire sales cycle.

Marketing CREATIO (bpm'online)

A marketing platform for multi-channel communications. It helps identify and nurture customer needs employing all available channels.

Service CREATIO (bpm'online)

Out-of-the-box processes for full-cycle service management across all communication channels. It includes customer service management and a shared service center.

Try out the best of Creatio products with a free 14-day trial!



Bitrix24

Every business task already has a perfectly matching tool, which guarantees maximum efficiency of your Company.

Bitrix24.Tasks and Projects

A system that facilitates teamwork and on-time performance. Ideal for project management – enables your team to keep track of the tiniest details. Seamless task handling, counters , team roles, performance tracking, voice assistants, robot assistants and a lot more.

Bitrix24.Office

A single communication platform for a company. By integrating it, you bring together your messenger, drive, calendar, groups, work reports, business processes and other tools for teamwork.

Bitrix24.Websites and shops

A website and online store builder that requires no hosting: all systems go. It features templates, texts, background, images, photo gallery, schedule, as well as online chat, callback and an application form. The site comes with a cross-platform UI and is already integrated with the CRM.

Bitrix24.CRM

A system that manages sales and communications with customers. It enables you to gain control over all calls, mails, chats with clients on the website and in social networks. Sales funnel, the entire transaction history, mailings, sales plan, documents are stored in one place. It’ll take no more than 15 minutes to create a landing page or a website, deliver an analytical report, and the programmed robots themselves will send letters to customers and assign tasks to managers.

Bitrix24.Contact Centre

An integrated system for communication with customers. It collects data from chats with clients across all channels, including social networks, and sends it to a shared chat where you can reply to client’s inquiries. It features handy distribution of incoming calls and messages, an answerphone, an managers’ performance appraisal, automatic reports on the employee workload, data transfer from questionnaires directly to the system, etc.

How we deliver

The implementation is done the following way:
● We analyse customer’s requirements;
● We suggest a platform where the solution can be quickly implemented in the most efficient way;
● We split up the project into stages (1 stage lasts approximately 1 month);
● Within each stage we draft the detailed scope of work, coordinate its approval. Then we develop the functionality, test it, transfer it to the client’s server, perform an acceptance test and the client training;
● The result of each iteration is a gradual increase in functionality.

Just a month later you will see the changes powered by automation. And based on your feedback we’ll adjust the functionality.

Such methodology enables:
● shorter system implementation time by 45%;
● lower implementation costs by 20-35%;
● higher engagement of the company’s employees into the implementation;
● higher efficiency in the post-implementation stage, up to 40%. 


Pricing

Fusion IT-integrator guarantees a perfect quality/price match.

Feel free to submit your inquiries and we’ll send you our detailed commercial offer. 


Contact us

Address Moscow, Novodmitrovskaya str., house 5A, p. 11